| QUALITY CONSULTING |
| Case Study |
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| Efficient software delivery using CMMI®
quality framework |
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| The client |
| A leading insurance and financial services
company based in US. |
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| The business challenge |
| Heterogeneous range of development
methodologies and practices followed within the IT divisions
across different business unit. |
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| The solution |
| Process improvements in the Software
Delivery Life Cycle (SDLC) were recommended using the
CMMI® framework. With the CMMI® framework as the
reference Wipro conducted an initial process study and
identified the most critical process changes that would
have the maximum impact. Wipro began by defining the various
templates, score cards and checklists required for critical
quality reviews. Key metrics, aligned to business needs
were identified and monitoring process was implemented
at the project level. These review processes were integrated
with the basic metrics system. The best practices were
institutionalized through comprehensive knowledge management
and training workshops including those on the CMMI framework
and the benefits of implementing CMMI® processes. |
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| Key business benefits |
Process efficiency
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Superior project
management through a consistent, repeatable and
measurable SDLC with quality checks has been institutionalized |
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Various project management tools
were developed to analyze a project at inception
in terms of cost, value, risk and ROI and classify
them |
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Continuous improvement and increased
risk identification through effective sharing of
knowledge using review handbooks and review process
dockets |
Risk management
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The business heads
now had a higher visibility on the potential risks
of a project |
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Increased awareness in the organization
on project risks and mitigation strategies |
Increased visibility
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A common platform
of reporting to the CIO council on the status of
projects was been established |
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Identification of key metrics
aligned to business needs and introduction of a
metrics program to measure and track base metrics
like schedule, cost and quality |
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CASE STUDIES |
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IN THE PRESS |
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