Today, organizations face the uphill task of delivering quality products with least time to market. They look forward to deriving more benefits from processes by streamlining them as per business / internal needs.

Process Factory is built on a competency based model leveraging the “assembly line concepts”, keeping in view the contemporary IT Business priorities, like agility to serve ever changing business needs, outsourcing and flexibility. The term ‘Factory’ is used to bring the Manufacturing and Assembly Line principles like Just In Time, Single Piece Flow, Kanban, Visual Management etc.  QCG’s broad range of competencies and its rich set of in house tools help clients derive better returns through lean, six sigma, agile, custom-made processes and process artifacts.

The Process Factory operates on the basis of:

	Customer / Business focused Service Catalogue – A catalogue of services provided in defining, designing and improving processes across domains
	SLA driven Operations – Services are delivered to client based on agreed service levels
	Scalable resource mix with fixed and variable resources based on needs
	Onsite - Offshore distribution of resources to ensure optimum cost efficiencies

Typical Functions of Process Factory are:

	Demand Management – Managing demand from various stakeholders through Assembly Lines, analyzing and prioritizing them and creating work packets to ensure demand gets addressed.
	Design and Development / Modification / Consolidation / Adoption – Design, Develop and Integrate the new processes / process changes into the Quality Management System
	Verification and Validation – Review and validate the process changes if they meet the stakeholder needs
	Trainings Content Development and Delivery – Develop the training materials for ‘Trainers’ and ‘Community’ and deliver the same
	Factory Management - Management of the day-to-day factory operations including handling of issues, risks and actions and escalations to client if necessary.

Process Factory provides:

	Business savvy process definition which delivers significant value to the business
	Participatory Process Definition through cross functional teams represented by key stakeholders with the support of SMEs in Industry Frameworks and Best Practices
	Significant reduction in the QMS development cycle time (less than 1/3 of the time) than traditional methods
	Also substantial reduction in QMS definition effort / cost (approximately 50% lower) compared to conventional definition models
	Standardization and Reusability of Components through standard templates and methodologies
	Scalable Resource Mix of Fixed and Variable resources with Optimum Onsite-Offshore ratio ensuring cost efficiencies and better ROI
	Real – time status reporting through conveyor belts, dashboards, war-rooms with visual charts depicting work status, blockages and efforts consumed
	Continuous monitoring and tracking of Process Inventory